Frequently Asked Questions
Everything you need to know about shopping with treen.
What materials do you use in your collections?
At treen, we prioritize sustainability and quality. Our collections feature organic cotton, recycled polyester, and ethically sourced fibers designed to last for seasons to come.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund to your original payment method.
How can I track my shipment?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, treen ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How do I know which size to choose?
We provide a detailed size guide on every product page, including specific measurements and fit recommendations (e.g., true to size, oversized, or slim fit) to help you find your perfect match.